People Operations Coordinator - Canada

Role Overview

Gerent is on the lookout for a People Operations coordinator to help support our ever growing team. You will have the opportunity to work on owning the execution and operational foundation of HR Canada at Gerent including policy admin/development, HR data and metrics, HRIS administration and facilitation of benefits where needed. 

Ideal candidates will have an entrepreneurial mindset willing to help us grow, bringing forward your experiences in like or similar roles. You will have the chance to launch or accelerate your career with an empowered organization. 

What you’ll do (centered around Canadian employees): 

  • Own, develop and iterate on policies and processes to ensure a best-in-class employee experience in partnership with HR teams in other countries
  • Liaise with ADP and employees on any payroll issues
  • Maintain data integrity in ADP and other People systems. This includes processing employee lifecycle changes, contractor onboarding and extensions and conducting working with APD on audits as required.
  • Work closely with the Talent Acquisition team to facilitate onboarding of new employees.
  • Monitor the People Operations team ticketing inbox, and respond to employee inquiries as they come in.
  • Work with legal advisors to ensure compliance with local, provincial, and federal law for employment contracts
  • Use your organizational agility to learn how Gerent works and quickly become an expert on how we work
  • Partner with the HR team, leaders and employees to ensure a high level of customer service
  • Maintenance and help with HRIS migration.
  • Review and report on all people data and metrics to the organization on a quarterly basis
  • Self-motivated to make an impact, you work independently and are eager to make improvements
  • Other HR projects – there’s never a shortage of things to work on to improve the employee experience!

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What we’re looking for:


  • Bachelor's degree in Human Resources and/or Business Administration, or related field required.


  • 2+ years of experience across human resource functions or equivalent 
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Knowledge of employment-related laws and regulations; preferred
  • Knowledge of and experience with varied human resource information systems.
  • Proficient with Microsoft Office Suite or related software.

Soft skills:

  • People leadership — Must have demonstrated leadership skills.
  • Teamwork — Must collaborate effectively and aren’t scared to work in a fast-paced environment
  • Client focus — Must apply a client-centric mindset and ensure that our people are treated as we would expect to treat our clients.
  • Accountability — Must be willing to take ownership and be willing to cut through unchartered territory as a self-starter. This includes creating assets, defining processes and methods and leading by example.
  • Communication and presentation skills — Exude a personality that is approach and eager to help others
  • Innovation, creativity, and problem-solving —  Should be willing to think outside the box when confronting challenges. No two days will be the same!
  • Effective Listener - Your attention to detail and our people is paramount

Leadership Qualities:

  • Must have a strong commitment to living in service to others
  • Be of outstanding character; a leader who influences others to become the best versions of themselves and demonstrates wisdom, integrity and resilience even in tough times 
  • Be a keenly intelligent builder, dedicated doer, and empathetic leader who enjoys developing teams and creative strategies

What we can offer you:

  • Competitive salary
  • Full-time WFH
  • Unlimited PTO
  • Paid major holidays
  • Healthcare, dental, vision coverage
  • 401k 

Don’t wait; start growing your career with Gerent today!

Apply Now