Riverstrong Business Development Specialist

Role Overview

Business Development Specialist

Riverstrong is on the lookout for driven Business Development Specialists in the Managed Services IT industry who possess the grit and energy to help us grow. The Business Development Specialist is responsible for prospecting and engaging clients throughout the sales cycle from lead to contract in the NJ/NY/PA region. The Business Development Specialist is accountable for driving leads into opportunities with new and existing customers to meet revenue quota/targets. 

They are an experienced sales consultant in the MSP IT industry and/or selling technology solutions. They are strategic thinkers who tap into the motivations of our customers to carve out the right engagement that will meet their needs. They possess business analysis and critical thinking skills to synthesize customer needs. They work closely with internal leaders in order to effectively shape a deal.

The Business Development Specialists will have the opportunity to grow into an RVP role managing a team to achieve a group target. 

What you’ll do: 

Prospect new customers, build brand reputation, exercise relationships, and develop opportunities within your local region. You will own the opportunity and adhere to our sales processes, including entering data into our Salesforce instance. You will be responsible for working closely with the CIO and Pre-Sales to bring the right solution and proposal forward to customers ensuring both our customer and internal timelines are being met.  You will nurture relationships that can include team building and enablement events to help drive the pipeline. 

  • Develop and execute a sales plan, in collaboration with leadership, required to maintain and grow business for Riverstrong’s managed services and technical projects.
  • Perform business development duties, including but not limited to regional market and territory analysis, new business opportunity identification, marketing campaign and pre-sales leadership, pursuit and solution proposal leadership, contract negotiation and execution, and in partnership with the Customer Success Lead, post-sale customer success engagement, existing customer retention and growth, facilitation of long-term relationships with customers and partners.
  • Hunt new logos, develop relationships, and farm existing customers within your region
  • Execute daily pipeline management in Salesforce and provide weekly forecast, pipeline, and activity reports, as directed.
  • Collaborate closely and effectively with Riverstrong practice leadership, marketing, business development, and consulting colleagues.
  • Develop Proposal, RFP response, and Statement of Work to define business challenge and summarize recommended solution in collaboration with Pre-sales and Delivery leadership
  • Maintain an in-depth knowledge of Riverstrong’s service catalog, vendor solutions, and roadmap.
  • Transition the deal to the delivery team with the appropriate knowledge sharing sessions when it gets signed
  • Stay engaged with the Customer during the delivery to assess new opportunities or contract extensions.
  • Maintains knowledge of problems solved for customers in the industry of focus
  • Successfully articulate Riverstrong and vendor credentials in the context of effective discovery regarding prospect/customer requirements, leading to proposed solutions.
  • Drives business development with the proper information, tools, and subject matter expertise to sell engagements within their solutions and offerings, partnering with industry sellers.
  • Builds and develops relationships with prospects, customers, internal resources, and owns account planning, including key pursuits.

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What we’re looking for:


  • 2+ years of IT consulting, managed, and professional services sales experience 
  • Industry-specific technology sales experience (Hardware, Retail, Distribution, Financial Services, Technology, Managed Services, Support Services)
  • 2+ years selling on-prem and cloud technology solutions
  • Experience with the end-to-end implementation of technology infrastructure solutions such as Data Center, Networking, Server Systems, Storage, Telephony, CTI, Point of Sales, inventory management, and ERP. 
  • Microsoft, Google, AWS, and Cisco ecosystem experience highly desired
  • Documented and sustained track record of sales success
  • Ability to communicate effectively at all levels
  • Ability to synthesize complex topics in a simple manner
  • Must be authorized to work for any U.S. employer
  • Up to approximately 30 percent of travel 
  • Experience partnering with C-level executives as a trusted advisor
  • Solid judgment and problem-solving skills
  • Ability to manage multiple projects or priorities
  • Strong influence, communication, and negotiation skills
  • Strong experience collaborating with business process owners, program/project management leaders, and technical teams to develop solution proposals
  • Preferred experience with large scale technology projects
  • Preferred experience working with technical and creative project teams
  • Proficient in Salesforce, G-Suite, and Microsoft Office apps and other sales enablement tools 

Soft skills:

  • People leadership — Must have demonstrated leadership skills.
  • Teamwork — Must collaborate effectively with technical and non-technical team members during projects.  
  • Client focus — Must apply a client-centric mindset and ensure that all projects keep clients’ stated needs and goals top of mind.  
  • Accountability — Must be willing to take ownership of and responsibility for their assigned clients and projects.
  • Communication and presentation skills — Must present complex information to both technical and non-technical audiences. 
  • Innovation, creativity, and problem-solving — Should be willing to think outside the box when confronting challenges. 

Leadership Qualities:

  • Must have a strong commitment to living in service to others
  • Be of outstanding character; a leader who influences others to become the best versions of themselves and demonstrates wisdom, integrity, and resilience even in tough times 
  • Be a keenly intelligent builder, dedicated doer, and empathetic leader who enjoys developing teams and creative strategies

What we can offer you:

  • Competitive salary
  • Full-time WFH
  • Unlimited PTO
  • Paid major holidays
  • Healthcare, dental, vision coverage
  • 401k 

Don’t wait; start growing your career with Riverstrong today!

At Riverstrong, we recognize that our people are our strongest asset. Since our founding, we’ve sought to harness the power of people and technology to fuel meaningful, positive connections between businesses and consumers. Our thriving community of creative thinkers and makers sets us apart by continually finding new ways to turn innovative technology solutions into remarkable customer experiences.  

Our ultimate goal is to become a trusted advisor in the MSP IT industry specializing in various industries such as Retail, Hardware, Distribution, Financial Services, and beyond. To that end, we’ve gathered some of the best and brightest in tech to ensure that Riverstrong’s collective strategic knowledge, business acumen, industry knowledge, and deep technical expertise set us apart from our competitors. 

We are a start-up with the mindset to do IT better. With the support and investment from Gerent, Riverstrong is well-positioned for fast growth. We have a pivotal opportunity to expand exponentially over the next few years. We need talented professionals who can help us grow — and want to grow alongside us. 

Why work with Riverstrong?

  • Relationships are our gold standard.

We put our people first because we know the way we treat our employees is the way they’ll treat our customers.

  • Learning never stops.

Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.

  • Working to live.

Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families. 

  • Embracing our differences. 

Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.

  • We see and seek the best in people.

We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.

  • Greater than the sum of our parts.

We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.

  • Constantly striving for excellence.

When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.

  • Doing the right thing.

We keep our moral compass close at hand. We strive to do the right thing in every situation, no matter how big or small. 

We’re always looking for talented professionals who can help make our company — and team — stronger and more capable. Apply today! 

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