Salesforce Project Manager

Role Overview


Gerent is looking for a Project Manager to join the Delivery team at Gerent, and is responsible for overseeing managing the project deliverables, client satisfaction and overall program delivery.  PMs will be working closely with various technical and non-technical team members and in managing and running complex and strategic Client programs. 

You will be the subject matter expert, who actively participates in the project, scoping, design, build, implementation and successful deployment of various Salesforce initiatives, with the end goal of delivering value for customers. 

We are looking to hire well rounded individuals that have and will constantly strive to improve upon the following consulting and people skills besides the technical competency skills.

  • Client Focus and Accountability

  • People Leadership/Drive to Succeed

  • Teamwork and Collaboration

  • Communication and Presentation Skills

  • Innovation, Creativity and Problem solving 

We are looking for PMs  with various degrees of experience at this time. Outlined below are the responsibilities and qualifications that are typically expected of PMs. The actual responsibilities and qualifications may vary slightly based on the experience and the level at which a candidate may get hired.

Project Manager will join the implementation team at Gerent, tasked for overseeing the production of deliverables, working closely with various technical and non-technical team members, managing and running more complex and strategic technical projects. 

You will be the subject matter expert, who actively participates in the project, scoping, design, build, implementation and successful deployment of various Salesforce initiatives, with the end goal of delivering value for customers. 

What you’ll do: 

  • Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success. 

  • Manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation and status updates for the project. 

  • Exercise solid project leadership skills combined with strong business acumen and in-depth analytic skills. 

  • Facilitate requirements gathering and assist with the creation of project deliverables, as needed. 

  • Ability to provide hands on configuration and customization of the Salesforce product in all declarative tasks would be nice to have.

  • Define and Manage the stage gate reviews during the projects to meet the compliance standards that are established.

  • Responsible for managing the programs as outlined in the SOW and mitigating the risk. In the case of any deviations from the original SOW, PMs are responsible for working with the delivery leadership to raise the appropriate Change Orders.

  • Adopt a standardized development lifecycle methodology for all projects.

  • Identify opportunities to leverage the Salesforce platform and various integration tools. 

  • Participate in end to end implementation planning including project management, issue management, communication and change management. 

  • Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product roadmapping.

  • Work well with customers, internal technology and product teams to articulate issues and communicate effectively 

  • Work independently, prioritize, and solve problems proactively 

  • Complete Trailheads and Salesforce Certification on the following 

o App builder
o OmniStudio Consultant
o Insurance Foundations 

Service Cloud Consultant
o Experience Cloud Consultant 

What we’re looking for:


  • Experience implementing Small, Medium and Enterprise scale Salesforce solutions 

  • Multiple Certifications (Admin, Consultant, Developer, Architect) 

  • Demonstrated project leadership skills, with direct responsibility for managing project teams, budget and schedule. 

  • Demonstrated project management skills with teams of varying size. 

  • Demonstrated history of delivering high quality results on schedule and within budget. 

  • Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written. 

  • Ability to weigh business and technical requirements to produce project plans and estimates. 

  • Extensive external consulting experience, including CRM consulting; and hands-on experience with Salesforce. 

  • Hands on ability in configuration and declarative development. 

  • Manage and communicate with remote developers during non-traditional business hours. 

  • Ability to work effectively in a fast paced, high energy, team-oriented environment. 

  • Ability to multi-task and perform effectively under pressure. 

  • PMP Certification highly preferred 

Soft skills:

  • People leadership — Must have demonstrated leadership skills in developing and growing long term, high value client relationships

  • Teamwork — Ability to effectively team with peers in large, matrixed organizations, including significant experience with off-shore teams and delivery.  

  • Client focus — Must apply a client-centric mindset and ensure that all projects keep clients’ stated needs and goals top of mind.  

  • Accountability — Must be willing to take ownership of and responsibility for their customers project success.

  • Communication and Organizational skills — Excellent communication, interpersonal and organizational skills

  • Innovation, creativity, and problem-solving —  Should be willing to think outside the box when confronting project challenges, building out practice assets and defining methods to train delivery resources. Strong (and creative!) problem-solving and analytical skills

What we can offer you:

  • Competitive salary

  • Full-time WFH

  • FTO

  • Paid major holidays

  • Healthcare, dental, vision coverage

  • 401k 

Don’t wait; start growing your career with Gerent today!

At Gerent, we recognize that our people are our strongest asset. Since our founding, we’ve sought to harness the power of people and technology to fuel meaningful, positive connections between businesses and consumers. Our thriving community of creative thinkers and makers sets us apart by continually finding new ways to turn innovative technology solutions into remarkable customer experiences.  

The quality of their collective work speaks for itself — today, Gerent stands as a Salesforce Summit Partner and, after 900+ implementations, holds a 5-Star Customer Satisfaction Score. Our services span the gamut from strategy to consulting, implementation, digital experience, innovation, and managed services. 

Our ultimate goal is to become a trusted advisor in the Salesforce ecosystem. To that end, we’ve gathered some of the best and brightest in tech to ensure that Gerent’s collective strategic knowledge, business acumen, industry knowledge, and deep technical expertise set us apart from our competitors. 

We’ve built a solid foundation over the past 13 years. Now, we have a pivotal opportunity to expand exponentially over the next few years. We need talented professionals who can help us grow — and want to grow alongside us. 

Why work with Gerent?

  • Relationships are our gold standard.

We put our people first because we know the way we treat our employees is the way they’ll treat our customers.

  • Learning never stops.

Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.

  • Working to live.

Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families. 

  • Embracing our differences. 

Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.

  • We see and seek the best in people.

We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.

  • Greater than the sum of our parts.

We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.

  • Constantly striving for excellence.

When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.

  • Doing the right thing.

We keep our moral compass close at hand. We strive to do the right thing in every situation, no matter how big or small. 

We’re always looking for talented professionals who can help make our company — and team — stronger and more capable. Apply today! 

Gerent is an equal opportunity employer that celebrates diversity and provides an inclusive work environment. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. We try our best to accommodate any candidate taking part in the selection process upon request.

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