Salesforce Quality Assurance(QA), Financial Services

Role Overview

Gerent is looking for a  Salesforce QA with experience in the Financial Services industry who is willing to go the distance at trying to break the system. This person should think outside of the box, find unusual or creative ways to turn the system on its head, and try to shake out a bug. QA is about pushing the system to its limits, and then, when it breaks, being able to clearly communicate the issues to the team. If this sounds like you, we want to work with you.


The Financial Services vertical is an area of growth for Gerent, where we are seeking people knowledgeable in the various sub verticals in the space such as retail & commercial banking, lending & mortgages, capital markets, insurance, venture capital/private equity, and wealth management.  The successful candidate will have a working knowledge of one or more of these spaces, as much of their responsibility will be focused on these areas.


What you’ll do: 


  • Work with Financial Services clients and end users to test and manage deficiencies in our solutions delivery.
  • Minimum 5 years experience in Quality Assurance
  • Solid experience creating test plans, test cases and test strategies
  • Ability to structure and analyze requirements into discrete test procedures
  • Accuracy and excellent attention to detail. This means that your error rate is minimal and you don’t let small details get by
  • Excellent verbal and written communication skills – Able to work with and communicate clearly with globally dispersed peers, and clients whenever possible
  • Reliable and able to get things done with important deadlines in a FAST-PACED environment, and can adjust to changing priorities and timelines 
  • Customer focused – Seeks to understand client’s business requirements and provides input to serve the client
  • Hands-on experience with Unit, System Testing, Integration Testing, User Acceptance Testing, Quality Assurance, Quality Control and Migration Testing


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What we’re looking for:


Experience


  • Working knowledge and/or experience in the Financial Services industry
  • Create best practice test strategies and cases for the projects
  • Develop test scripts
  • Execute automated and manual test cases
  • Responsible for tracking and logging defects during execution
  • Providing estimates around efforts needed for mobile, automation and manual testing
  • Creating, Enhancing, debugging and running test cases and sharing test results
  • Working closely with the development/configuration teams to review the implementation and provide feedback from a testing perspective
  • Creating customized test automation solutions based on client’s requirements
  • Active participant in requirement analysis and test design
  • Provide proactive advice and feedback throughout the software testing life cycle for prevention and early correction of quality problem
  • Document lessons learned, help maintain knowledge database
  • Act as key point of contact for his/her project for all QA items
  • Experience with Salesforce’s Financial Services Cloud product suite


Soft skills:

  • People leadership — Must have demonstrated leadership skills in developing and growing long term, high value client relationships
  • Teamwork — Ability to effectively team with peers in a large, matrixed organizations, including significant experience with off-shore teams and delivery
  • Client focus — Must apply a client-centric mindset and ensure that all projects keep clients’ stated needs and goals top of mind.  
  • Accountability — Must be willing to take ownership of and responsibility for clients success
  • Communication and presentation skills — Must present complex information to both technical and non-technical audiences. 
  • Innovation, creativity, and problem-solving —  Should be willing to think outside the box when confronting project challenges, building out practice assets and defining methods to train delivery resources. 
  • Strategy - Must be able to lay out a strategy or roadmap for clients onboarding or amidst a digital transformation anchored in Financial Services use cases


Leadership Qualities:

  • Must have a strong commitment to living in service to others
  • Be of outstanding character; a leader who influences others to become the best versions of themselves and demonstrates wisdom, integrity and resilience even in tough times 
  • Be a keenly intelligent builder, dedicated doer, and empathetic leader who enjoys developing teams and creative strategies



What we can offer you:


  • Competitive salary
  • Full-time WFH
  • Unlimited PTO
  • Paid major holidays
  • Healthcare, dental, vision coverage
  • 401k 

Don’t wait; start growing your career with Gerent today!


At Gerent, we recognize that our people are our strongest asset. Since our founding, we’ve sought to harness the power of people and technology to fuel meaningful, positive connections between businesses and consumers. Our thriving community of creative thinkers and makers sets us apart by continually finding new ways to turn innovative technology solutions into remarkable customer experiences.  


The quality of their collective work speaks for itself — today, Gerent stands as a Salesforce Summit Partner and, after 900+ implementations, holds a 5-Star Customer Satisfaction Score. Our services span the gamut from strategy to consulting, implementation, digital experience, innovation, and managed services. 


Our ultimate goal is to become a trusted advisor in the Salesforce ecosystem. To that end, we’ve gathered some of the best and brightest in tech to ensure that Gerent’s collective strategic knowledge, business acumen, industry knowledge, and deep technical expertise set us apart from our competitors. 


We’ve built a solid foundation over the past 13 years. Now, we have a pivotal opportunity to expand exponentially over the next few years. We need talented professionals who can help us grow — and want to grow alongside us. 





Why work with Gerent?


  • Relationships are our gold standard.

We put our people first because we know the way we treat our employees is the way they’ll treat our customers.


  • Learning never stops.

Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.


  • Working to live.

Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families. 


  • Embracing our differences. 

Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.


  • We see and seek the best in people.

We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.


  • Greater than the sum of our parts.

We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.


  • Constantly striving for excellence.

When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.


  • Doing the right thing.

We keep our moral compass close at hand. We strive to do the right thing in every situation, no matter how big or small. 


We’re always looking for talented professionals who can help make our company — and team — stronger and more capable. Apply today! 


Apply Now