Salesforce: a transformative toolkit for hardware retailers

The pandemic has changed the retail landscape forever. But retailers who face the challenge head-on can and will emerge stronger and provide a brighter future for employees, customers, and partners.

Now is the time to reinvent your business

Sustain your competitive advantages today
while creating new ones

Empower your sales team

• Facilitate seamless quoting and pricing
• Enable your sales team with robust training
• Eliminate silos to achieve better marketing-sales communication

Raise the bar on customer service

• Jumpstart customer self-service
• Gain a 360-degree view of your customers
• Develop a clear understanding of what your customers expect

Create a compelling web experience

• Advance your e-commerce capabilities
• Elevate your social media strategy
• Optimize your search engine presence

Extend your marketing reach

• Strengthen your brand name
• Design a go-to-market blueprint
• Unlock your email marketing potential

Fuel new business development

• Maintain and grow contractor relationships
• Achieve silo-free scalability
• Drive accountability and measure success

Fast Facts

An implementation partner your can count on
1,000+
years of Salesforce
Experience
630+
Salesforce
Certifications
1,000+
Salesforce
Implementations
Customer Satisfaction
Rating

Find a solution that fits your ideal budget and timeline.

Sales CRM Starter Pack

1 Week
|
$10,000

Designed for CRM newcomers, this starter pack will give your salespeople the ability to track key interactions with customers and suppliers, create trackable opportunities, and generate real-time reports and dashboards for Key Performance Indicators (KPIs). This option also includes solution training for up to 10 members of your team.

Sales CRM Starter Pack with Data

2 Weeks
|
$20,000

In addition to delivering everything in the baseline CRM Starter Pack, Gerent will port up to 300,000 records from your existing systems into Salesforce. This is an excellent option for any business that wants to transfer customer names and contact records into Salesforce but lacks the technological resources or time to do so.

Sales & Service CRM Starter Pack

2 Weeks
|
$30,000

This package offers all the support of the baseline Sales CRM Starter Pack plus additional customer service enhancements. This package will implement features that empower your sales and service representatives to establish case tickets and readily track, escalate, and route consumer concerns.

Sales, Service and Partner Management

4 Weeks
|
$50,000

This package expands the services offered in the Sales & Service CRM Starter Pack by implementing better partner communication tools. Post-implementation, partners will have the ability to open problem tickets, provide feedback on new products, and view new product or pricing lists online. These portal capabilities can also be tailored for suppliers, independent sales agents, or manufacturer’s representatives.

Book a Discovery Workshop

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