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Bestpass by Fleetworthy

Bestpass by Fleetworthy upgraded customer experience with Agentforce, integrating Knowledge Base resources to provide instant answers and streamline self-service. By deflecting routine inquiries and optimizing agent efficiency, Bestpass improved customer interactions while significantly reducing support costs and response times.

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Hiring a Digital Transformation Consultant

A digital transformation consultant will help you integrate digital technologies throughout the business to optimize operations and outcomes.

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May

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AI Everywhere: From Perfecting Your Golf Swing to Driving Efficiency, Security, and Customer Experience in Financial Services

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5/15/2025
11:00 - 3:00pm CST
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The Sanctuary Golf & Social Club
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Client Story

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IANS

IANS improved case management with Agentforce Service Agent, streamlining expert assignment and leveraging historical data to dramatically boost efficiency and resolution times. This approach to cybersecurity support optimized resource allocation and enhanced overall productivity.

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Precina Aims to Save More Lives With Agentforce

Learn how our customer, Precina, is revolutionizing personalized diabetes care with Agentforce!

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Gerent, an Exclusive Agentforce Partner

Take advantage of a fast-tracked activation of Agentforce to create optimal time-to-value outcomes and greater operational efficiency with AI-enhanced agents.

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Who We Are

We’re a team of passionate business strategists, technology advisors, and solution architects focused on helping companies thrive in the digital age.

At Gerent, we work in lockstep with you to achieve your vision. We are committed to building trust, collaborating as one team, and advancing your organization with every engagement.

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What We Do

Consultation

Break down challenges, define creative solutions, and craft your roadmap.

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Strategy

Shape the future, rethink the possibilities, and bring clarity to your path forward.

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Innovation

Build powerful products that enrich the existing Salesforce solution set.

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Implementation

Operationalize your roadmap and bring every detail of your plan to life.

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Data & AI

Enabling you to take full and ongoing advantage of emerging AI solutions.

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Digital Experience

Design a winning customer experience that fuels your brand.

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Managed Services

Support you from end-to-end so you realize the full potential of your tech investment.

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Change Management

Combines visionary thinking with hands-on execution, ensuring your organization navigates change seamlessly.

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Where We Specialize

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We draw collective expertise across multiple vertical and horizontal domains, and offer specialized ideas, solutions, and experience in:

AI & Data

Gerent Experience

Manufacturing

Distribution

Automotive

Financial Services

Insurance

Education

Nonprofit

Healthcare
& Life Sciences

Travel, Tourism

& Entertainment

Retail &

Consumer Goods

Consumer
Business Services

Public Sector

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5-Star Customer Satisfaction Score

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Extensive Experience

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Trusted by Salesforce

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Senior-Level Consultants

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Proven Track Record

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Agile & Adaptive

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Our Work

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Fleetworthy upgraded customer experience with Agentforce, integrating Knowledge Base resources to provide instant answers and streamline self-service. By deflecting routine inquiries and optimizing agent efficiency, they improved customer interactions while reducing support costs and response times.

Read the full story

IANS improved case management with Agentforce Service Agent, streamlining expert assignment and leveraging historical data to dramatically boost efficiency and resolution times. This approach to cybersecurity support optimized resource allocation and enhanced overall productivity.

Read the full story

Gerent partners with Advance Illinois to advance its mission of ensuring equitable access to quality education by adopting a robust system that could streamline operations, improve efficiency, and strengthen stakeholder relationships.

Read the full story

Gerent + SACO AEI Polymers uses a Manufacturing Cloud-based budgeting & forecasting tool to accelerate budget creation, improve plant efficiency, and enhance resource planning. 

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PTR Group improves external sales rep collaboration and accelerates deal closure with an Experience Cloud Partner Portal. 

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Gerent enables M. H. Eby to unlock scalable sales functionality with Automotive Cloud.

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3 Salesforce Agents Higher Ed Institutions Need to Know About

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3 Salesforce Agents Higher Ed Institutions Need to Know About3 Salesforce Agents Higher Ed Institutions Need to Know About
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Blog

A New CRM Won’t Fix a Broken Process: Nonprofits Investing in Technology

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A New CRM Won’t Fix a Broken Process: Nonprofits Investing in Technology

White Paper

How Will AI Impact the Nonprofit Sector?

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How Will AI Impact the Nonprofit Sector?
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Podcast

Episode 54: Making the Most of Slack’s Suite of Apps & Automations

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Join us in harnessing the power of people and technology to fuel meaningful connections between businesses and consumers and to drive positive change in the world.

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