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TELUS Digital acquires Gerent

Gerent is now a part of TELUS Digital, bringing Summit Level expertise to a leader in digital customer experience transformation.

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CNX 2025 Happy Hour

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06/11/2025
5:00 PM - 7:00 PM CST
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VU Rooftop
133 E. Cermak Rd. Chicago, IL 60616
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Agentforce World Tour Toronto Happy Hour

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06/24/2025
5:00 PM - 8:00 PM EST
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Roses Social
111 Princes’ Blvd., Toronto 2nd Floor
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Choosing the Right Salesforce Customization Company

Looking for a Salesforce customization company? Gerent tailors Salesforce to your unique business needs–maximizing ROI, boosting adoption, and enabling growth.

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Maximizing ROI with Smarter Salesforce AI Adoption

Salesforce is ushering in a future where AI-powered tools like Einstein and Agentforce transform how businesses connect with customers and employees, creating experiences that are smarter, faster, and more personalized than ever before.

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Client Story

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NYC Pride

See how NYC Pride streamlined volunteer outreach and boosted engagement with a modern, integrated platform–and discover the impact of their digital transformation. Check out the full case study!

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Precina Aims to Save More Lives With Agentforce

Learn how our customer, Precina, is revolutionizing personalized diabetes care with Agentforce!

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Gerent, an Agentforce Partner

Take advantage of a fast-tracked activation of Agentforce to create optimal time-to-value outcomes and greater operational efficiency with AI-enhanced agents.

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Who We Are

We’re a team of passionate business strategists, technology advisors, and solution architects focused on helping companies thrive in the digital age.

At Gerent, we work in lockstep with you to achieve your vision. We are committed to building trust, collaborating as one team, and advancing your organization with every engagement.

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What We Do

Consultation

Break down challenges, define creative solutions, and craft your roadmap.

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Strategy

Shape the future, rethink the possibilities, and bring clarity to your path forward.

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Innovation

Build powerful products that enrich the existing Salesforce solution set.

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Implementation

Operationalize your roadmap and bring every detail of your plan to life.

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Data & AI

Enabling you to take full and ongoing advantage of emerging AI solutions.

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Digital Experience

Design a winning customer experience that fuels your brand.

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Managed Services

Support you from end-to-end so you realize the full potential of your tech investment.

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Change Management

Combines visionary thinking with hands-on execution, ensuring your organization navigates change seamlessly.

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Where We Specialize

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We draw collective expertise across multiple vertical and horizontal domains, and offer specialized ideas, solutions, and experience in:

AI & Data

Gerent Experience

Manufacturing

Distribution

Automotive

Financial Services

Insurance

Education

Nonprofit

Healthcare
& Life Sciences

Travel, Tourism

& Entertainment

Retail &

Consumer Goods

Consumer
Business Services

Public Sector

Choose Gerent with Confidence

5-Star Customer Satisfaction Score

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Extensive Experience

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Trusted by Salesforce

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Senior-Level Consultants

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Proven Track Record

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Agile & Adaptive

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Our Work

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See how NYC Pride streamlined volunteer outreach and boosted engagement with a modern, integrated platform–and discover the impact of their digital transformation. Check out the full case study!

Read the full story

Fleetworthy upgraded customer experience with Agentforce, integrating Knowledge Base resources to provide instant answers and streamline self-service. By deflecting routine inquiries and optimizing agent efficiency, they improved customer interactions while reducing support costs and response times.

Read the full story

IANS improved case management with Agentforce Service Agent, streamlining expert assignment and leveraging historical data to dramatically boost efficiency and resolution times. This approach to cybersecurity support optimized resource allocation and enhanced overall productivity.

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Gerent partners with Advance Illinois to advance its mission of ensuring equitable access to quality education by adopting a robust system that could streamline operations, improve efficiency, and strengthen stakeholder relationships.

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Gerent + SACO AEI Polymers uses a Manufacturing Cloud-based budgeting & forecasting tool to accelerate budget creation, improve plant efficiency, and enhance resource planning. 

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PTR Group improves external sales rep collaboration and accelerates deal closure with an Experience Cloud Partner Portal. 

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Our Point of View

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3 Salesforce Agents Higher Ed Institutions Need to Know About

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3 Salesforce Agents Higher Ed Institutions Need to Know About3 Salesforce Agents Higher Ed Institutions Need to Know About
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Blog

Why the Digital Transformation for Customer Experience Matters

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Why the Digital Transformation for Customer Experience Matters

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How Will AI Impact the Nonprofit Sector?

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How Will AI Impact the Nonprofit Sector?
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Making the Most of Slack’s Suite of Apps & Automations

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Build Your Career

Join us in harnessing the power of people and technology to fuel meaningful connections between businesses and consumers and to drive positive change in the world.

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