Agentforce World Tour Toronto:
Behind the scenes with TELUS: Unpacking the Salesforce journey toward intelligent automation and agentic enablement.
In this deep breakout session, you’ll get a firsthand look at how visionary enterprises are scaling intelligence, efficiency, and customer value with agentic platforms.
Reimagine service delivery with Salesforce and Agentforce — from internal transformation to real business results.
Hear from Dean Robinson, SVP, Office of the CEO at Salesforce, as he shares insights on the future of agentic tech, automation strategy, and how top enterprises are shifting gears in 2025
See how these platforms work in tandem to accelerate deployment, elevate customer experience, and deliver unified business value.
Strategic advisor to Salesforce's largest and most complex customers. Architect of complex business cases and transformation strategies to enable customers to realize tangible value through adopting Salesforce as a business partner.
Dean has extensive experience building and leading high-performing teams in capturing the unique demands of professional services, technical support, and customer success management within SaaS and Cloud computing business environments.
Sho Modica has deep expertise in software development lifecycles, from waterfall to Agile. He brings system-level thinking, strong technical acumen, and a track record of delivering complex IT and product initiatives from prototype to release. He excels at translating business needs into actionable technical solutions, aligning cross-functional teams to drive innovation and execution at scale.
What are your plans after the breakout session? Gerent’s executive team is hosting dinner at Azhar Kitchen & Bar and we’d love to see you there. You’re welcome to join us for an evening of great food, conversation, and networking. Don’t miss this chance to connect with our leaders and fellow attendees in a fun, relaxing setting.
