At Gerent, we understand the common business and process challenges our customers face — but we also recognize that every manufacturer has its own operational nuances. We strive to understand that variation to advise and design the best Salesforce solution for your organization.
Customers want simple, smooth, and personal buying experiences from their suppliers – and at Gerent, we understand the importance of meeting and exceeding their expectations. Leveraging our industry expertise, we’ll partner with you in shaping those experiences so you can gain an edge over your competitors, build customer loyalty, and drive results for your business.
Our consultants have a genuine passion for vehicles and empowering the people who create, distribute, and service them. We can empower your business to achieve transformational visibility into its data, craft customer-centric experiences, and manifest exceptional business results with Salesforce.
Financial Services institutions compete on client experience. But often, organizations rely on outdated procedures that generate silos and result in disjointed and unpleasant customer journeys. We can help create Financial Services experiences that put customers at the heart of everything you do.
Once equipped with Salesforce, insurers can drive down costs, create greater flexibility and agility and — most importantly — reach customers in faster and more direct ways. Our consultants help insurers drive transformative change throughout the insurance value chain and differentiate themselves within an evolving risk marketplace.
Every member of our team is an industry veteran who recognizes how education can shape lives, empower communities, and cultivate meaningful change over generations. We know what you do is important —which is why we dedicate ourselves to crafting the Salesforce solutions you need to deliver better educational experiences at scale.
As a trusted advisor in the Salesforce ecosystem, we harness the power of people and technology to fuel positive connections between organizations and communities. Our community of creative thinkers develop innovative technology solutions to amplify impact and create remarkable customer experiences at scale.
Today, payers and providers need to deliver cohesive, empathetic, and personalized support to patients and members. We can help your team create processes and targeted journeys that put patients and members at the heart of everything you do while ensuring complete security and compliance with health data regulation requirements.
With unique experience among Salesforce consulting partners — particularly regarding cruise industry Salesforce implementations — coupled with a decade-plus of established trust by Salesforce’s own Professional Services team, Gerent delivers unparalleled Salesforce solution success within the Travel, Tourism & Entertainment industry.
At Gerent, we help brands optimize their customer journey by unlocking the power of Salesforce. We specialize in creating efficient omnichannel distribution networks, hybrid shopping models, and digital experiences that will delight and excite your consumers.
At Gerent, we are a one-stop-shop for all your digital transformation needs. Our team specializes in creating elevated user experiences, superior communication models, and high-impact solutions that will maximize bottom line growth and delight your customers.
Efficiently meeting internal requirements and regulations creates room for profit, growth, and expansion.Gerent has helped implement Electronic Quality Management Systems (EQMS) for companies and can help improve every aspect of your organization's performance by engaging your staff, lowering costs, preventing mistakes, reducing waste, facilitating training management, and demonstrating your processes are in control.
Delivering a top-tier Customer experience is fundamental to sustaining a competitive advantage in the technology sector. Gerent works hand-in-hand with tech companies to modernize existing processes and systems, find new ways to work, revolutionize customer engagement, and leverage data and analytics to obtain actionable strategic insights.
Professional Services organizations face unique challenges, often struggling with control and visibility of projects, tracking work hours and budgets, and interdepartmental communication barriers. Salesforce for Pro Services can offer unprecedented visibility across sales, service, delivery, and finance, providing your teams with easy and convenient mobile and social solutions that keep projects on budget and on time.
Using Salesforce Professional Services Automation from FinancialForce, Gerent has helped a broad range of pro services firms improve sales collaboration, project management, and resource management. Specifically, Gerent has helped break down silos between service and sales, enabling teams to work together on scoping, planning, and pricing as well as improve visibility to individual projects, all sales activity and the complete service and delivery line, all on a single app.
If you are feeling the impact of not having sufficient data to analyze and inform your communication strategies or are struggling to provide 1-to-1 personalized brand journeys for your customers at every touch point, Salesforce for Media & Communications can change the game. It gives you comprehensive tools to optimize the customer experience. You can easily collect, clean, organize, and achieve a single view of all customer data from subscriptions, to consumption, billing, and service, all helping you learn about and understand customer preferences to ultimately serve up timely and relevant content.
Through the implementation of Salesforce for Media & Communications, Gerent has helped a wide range of broadcast and media companies tap into social, mobile, cloud, and analytics technologies to better connect with their customers and build stronger relationships with them.