Blog

In Claims, Maximizing ROI Hinges on Reimagining the Customer Experience

Salesforce Genie Makes Delivering "Customer Magic" Easy

Why Auto Organizations Should Prioritize Customer-Centricity

Gerent Launches Sustainability @ Work, A New Podcast on Driving Meaningful Change

Experience Architecture Unlocks Business Value

Entering the Salesforce Ecosystem: What Aspiring Professionals Need to Know

Why Choose a Modular CRM? Ask Salesforce

Distributors Repair Fragmented Customer Experiences with Salesforce

Salesforce Launches Automotive Cloud, an Innovative Solution for OEMs and Dealers

Health Cloud Helps Medicare Advantage Payers Overcome Value-Based Care Hurdles

Unpacking Salesforce: Marketing Cloud Account Engagement

How Journey Mapping with Salesforce Can Improve Customer Relationships

Digital Contact Centers Facilitate Exceptional Experiences in Financial Services

Redefining the Insurance Customer Experience with Salesforce

Salesforce Manufacturing Cloud: What Change Leaders Need to Know

A Shield Against Cybercrime: How Salesforce Keeps Your Data Safe

Solving Siloization: Picking the Best Tool for Your Data Migration

Digitalization Complements Distribution Sales Representatives For Better Relationship Management

Salesforce Reimagines Customer Service with All-New Financial Services Cloud Features

Digital Repricing Helps Manufacturers Salvage Profits In a Volatile Market

Does Your Team Need Technology Training?

Gerent Helps Single Mothers Build Bright Futures with the Judy Nelson Foundation

Digital Transformation: A Necessary Evolution for Small Hardware Retailers

Healthcare Delivery Organizations Must Prioritize Consumer Experience; Salesforce Can Help

Journey Mapping and Encouraging Students to Invest in Education Amid Declining Enrollment

A Foundation to Build Upon: AppExchange and the Iterative Nature of Salesforce

Gerent’s Mission: Taking Action to Unify Tech and Nature

Contracts and Shared Records Are Going to Blockchain. Are You Keeping Up?

Gerent Takes Off With Launchpad, Creating Opportunities in Tech

Mitigating Supply Chain Problems: Reshoring and Salesforce Technology

Salesforce Marketing Cloud: A Comprehensive Overview

Why Middleware Modernization Should Be a Priority for Digital-Savvy Businesses

Cloud Computing: A Superior Data Storage Solution for Manufacturers

Storm Damage in 2021 Will Impact Insurance Pricing in 2022

Combating the Water Crisis with Charity Water

Differences Between a CRM and an ERP System

Pricing Considerations in the Inflationary Manufacturing Space

Gerent Stands up for Men’s Health in a Movember to Remember

The MVP Approach: How to Slow-Roll Your Digital Transformation

Pre-implementation Tips for a Smooth Salesforce Kick-Off

Gerent’s WWF Animal Adoption Program

Does Your Organization Need Custom Code? A Solution Architect Weighs In

Gerent Joins Blessings in a Backpack in the Fight Against Childhood Hunger

Setting Your Salesforce Implementation Up for Success

Choosing a Salesforce Implementation Partner: The Ultimate Guide

4 Signs Your Organization Needs a New CRM

How to Improve Your Salesforce Implementation

Building Apps on the Salesforce Platform

Need a Salesforce Proof-of-Concept? Learn about Quick Starts

Boosting the Adoption of Your Salesforce Implementation

Can Prioritizing Quality Backfire?

Successful Digital Transformations Strike a Balance Between Planning and Flexibility

Combating the Enrollment Decline in Higher Education

The Travel Industry’s Staffing Predicament

To Provide a Top-Tier Healthcare Experience, Pivot to a Patient-Centric Perspective

In Life Insurance, Omnichannel Has Become a Competitive Necessity

A Hybrid Retail Model in the Distribution Sector

Data-Enabled Segmentation in the RV Sector

For Educators, the Upskill Boom Offers a New Imperative for Digital Transformation

A Growing Demand for Luxurious Domestic Excursions

Visibility: The Key to Successful Sales and Operations Planning

Pivoting in Response to Industry Changes in the Manufacturing Sector

The Importance of a Personalized Approach to Recruiting Online Learners

Personalized Guest Communication in the Hotel Sector

Data Security and Managed Services

What is Gerent Managed Services?

5 Ways Educators Can Increase Student Outcomes Through Journey Mapping

What Agility and Resiliency Mean To Your Business

Accelerated Underwriting

Preparing for the Oncoming Wave of Automation and Artificial Intelligence

Successful Customer Relationship Management Is About Customer Success

Bridging the Great Digital Disconnect in Insurance

Managing Digital Change in Manufacturing

Certa Dux Merges With Its Parent Company, Gerent

What Will Travel Look Like in a Post-COVID World?

New Software From Gerent To Help Kickstart Travel and Hospitality

How To Re-Open Safely Part 2

How To Re-Open Safely Part 1

The Next Normal – Why Remote Work Is Here To Stay

E-Commerce Shines During The Pandemic

The Future Of Travel In A Post-Pandemic World

It’s Full Speed Ahead With Digital Transformation

Manufacturing Cloud Part Two - Getting Serious About Sales Forecasting

Manufacturing Cloud Part One – CRM Tailor-Made for Manufacturers

Gerent Makes a Strategic Investment in DefinedLogic, Extending its Digital Transformation Capabilities

Artificial Intelligence And Global Events

4 Reasons Digital Transformation Fails

Four Ways Digital Tech Helps Small Manufacturers

Nail Your Forecasting and Production Planning

Mitigating Reputational Damage During a Product Recall

Optimizing Sample Management in Manufacturing

In Manufacturing, CRMs Facilitate Efficient and Effective Service

Keeping Up with a Smarter Customer

Achieve a “One Ear, One Voice” Perspective with Salesforce CRM

Gerent Partners With Salesforce at Circles of Success

Gerent Makes Waves At Pittsburgh’s Manufacturing Expo

Digital Transformation In The Supply Chain

Can Lean Management and Industry 4.0 Co-Exist?