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Travel, Tourism & Entertainment

Empowering you to deliver superior guest experiences and achieve operational efficiencies

Gerent is a Summit-level Salesforce implementation partner that applies an industry-led, industry-delivered approach to transformation.

Our seasoned Travel, Tourism, and Entertainment consultants pride themselves on their extensive knowledge of digital solutioning and first-hand industry experience. We understand your challenges because we’ve lived them ourselves — and know how to overcome them.

As your trusted-partner, we’ll guide you through every step of your digital transformation, from start to finish. But it doesn’t have to end there; we seek to be your long term partner, preparing you for the future ahead, and reimagining the “possible” for your organization.

Who We Work With

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Travel Agencies, Land Tours,
Trip Operators



Major Enterprise and Emerging Cruise Lines, Private Yacht Services, River Cruises

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Hotels, Resorts, Vacation Rentals, Campgrounds


Casino & Gaming

Casinos, Online Gaming,
Sports Betting

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Shipping & Logistics

Shipping, Trucking, Vendor Logistics

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Property Management

Timeshare, Hotel Management,
Professional Services

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Theme Parks

Established and Emerging
Theme Parks

food and drinks

Food & Beverage

Restaurants, Wineries, Breweries



Movie Studios, Theater Chains, Entertainment Companies, Sports Franchises, Streaming Services

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Port Authorities

Airports, Shipping Ports, Other Port Authorities

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Airlines, Buses, and Trains

What We Do

Deliver World-Class Experiences

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We leverage Salesforce’s hyper-personalization and journey automation capabilities to help your team deliver exceptional experiences at scale.

Inspire Brand Loyalty & Advocacy

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We help you obtain the customer insights you need to build lucrative and lasting relationships.

Cultivate Stronger B2B
Relationships & Ownerships

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We impart the collaborative capabilities your organization needs to orchestrate value-add operations with partners, vendors, merchants,
and other key parties.

Optimize and Scale Operations

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We provide the agile, effective, and scalable digital systems your organization needs to grow unencumbered.

Facilitate Seamless Shipping

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We provide achieve real-time insight into shipping operations so quoting, booking, shipping, and fulfillment processes flow seamlessly.

What We Know

Sales &
Revenue Cloud






Tableau &

Mulesoft &

Why Choose Gerent?






Years in Business


Collective years of Salesforce Experience


Total hours of Implementation

Superior Industry Experience &
Thought Leadership

Our seasoned industry leaders hold decades of multi-dimensional experience and are uniquely equipped to redefine processes and recommend best-in-class technology to organizations within the travel, tourism, and entertainment sectors.

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Pioneer Salesforce Implementers +
Best-In-Tech Optimizers

We have engineered industry-specific product solutions (built on the Salesforce Platform) that solve everyday challenges in your industry. From DeepQuest to Travel Essentials, our solutions are scalable and are designed to integrate with your existing systems.

Creating Best-In-Class Experiences for Guests, Trade Partners & Employees

Our perspective as experienced consultants allows us to identify and bridge key touch points within various levels of an organization to create unique experiences for both internal and external stakeholders alike.

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Delivering Measurable Success

Focused on the outcomes you need to achieve, our team anchors our delivery objectives with your desired real-world business outcomes. We collaborate to define the ROI and KPIs, ensuring measurable success at every stage of the project. Your success is our success.

Our Experts


Ketta Riley

SVP & Practice Lead, Travel, Tourism & Entertainment

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Jaemie Hammer

Sales Director, Travel, Tourism & Entertainment

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Eric Saxton

Senior Sales Director, Travel, Tourism & Entertainment

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Valentine Christopher

Delivery Director, Travel, Tourism & Entertainment

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Upcoming Events

We are always hosting events for travel, tourism, & entertainment, whether an industry conference, a Salesforce conference, or other customer gatherings.

Check out where we’re
going to be next!

View Events

Latest Insights

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Ready to reinvent the future?

Get Started