We are committed to providing holistic solutions that empower academic institutions and training organizations to achieve their strategic goals and improve their student outcomes.

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Office Hours with Gerent

A new era for education is on the horizon.

Post-pandemic, institutions of all sizes and types are finding innovative ways to take advantage of a rising demand for learning services and provide more value to their students. However, no two educators approach this reimagination process in exactly the same way. Your organization is unique; your evolution should be, too.

At Gerent, we see every learning institution as an individual. We want to help you achieve your ideal future state on your terms — which is why we’re opening up limited (and entirely free) office hours to forward-thinking program leaders.

Areas of expertise

We service a wide range of educational organizations:

Online training

Tutoring & Student Advancement

International / Study Abroad

Camps & Recreational Programs

Language Training

Higher Education

You can count on us

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Depth & Breadth of Knowledge

We have a deep and broad understanding of all key areas of educational institutions, including:

  • Recruitment
  • Marketing
  • Student Experience & Engagement
  • Enrollment Management
  • Admissions
  • Communities & Portals
  • Reporting
  • Scheduling
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Salesforce Exclusive

We are a top Salesforce pure-play consulting partner with critical mass and no corporate parent or acquisition-induced constraints.

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Proven Track Record

We’ve successfully deployed Salesforce solutions into multiple large and complex Education and Training environments.

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Gerent Digital

We leverage the power of our digital product agency to design winning customer experiences that set your brand apart in the education marketplace.

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Salesforce for Education

Flexible, easily-managed outreach tools to grow enrollment

Build thoughtful student journeys with impactful messaging that communicates your unique culture and value proposition

Dynamic reporting and dashboards powered by secure, unified data

Leverage robust student and partner profiles to gain insight into trends and opportunities for growth

Intuitive self-service portals and knowledge-sharing communities that empower students and partners

Design smart, interactive spaces that provide centralized help, secure account access, and chat for 24/7 support

Scalable scheduling tools to maximize resources and deliver seamless learning experiences

Make informed programming decisions to foster retention and improve student outcomes

Jenny Hall

Jenny Hall

SVP, Education & Nonprofit

Jenny Hall is a versatile executive with demonstrated experience in building service-oriented organizational structures and effective teams within the education, nonprofit, and health sectors. She has a keen eye for operational details and knows how to leverage Salesforce technology to optimize organizational resources while building scale.

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Richard Carter

Richard Carter

Director of Education

Richard Carter is a veteran educator who has dedicated his career to bettering student experiences and outcomes in the K-12 space. As a collaborative, evidence-led leader, he specializes in bringing students and teachers together into communities that empower, inspire, and elevate learners.

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Shirin Khosravian

Senior Director of Education (Retention & Student Success)

Shirin Khosravian, DBA, is a data-driven strategy and innovation leader with over 16 years of experience in higher education transformation. As a heartfelt believer in the value of collaborative improvement, Shirin excels in forging constructive partnerships and empowering organizations to drive growth through people-process-systems strategies and solutions. During transformation initiatives, she leverages her extensive marketing, technical, customer experience, and analytical skills to develop creative, high-value solutions for clients.

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April Bollwage

April Bollwage

Senior Director of Education

April has spent over 20 years working in education and training. Her most recent leadership role in organizational and customer operations gives her a unique insight into the challenges and opportunities facing today’s institutions.

She has developed and redesigned processes to support a network of 60 domestic learning centers and their relationships with over 500 higher ed partners. April specializes in enrollment management, strategic operations, and student experience.

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Will Shu

Will Shu


Will has worked in the technology industry for over 27 years. He has spent the last 10 years spearheading Salesforce digital transformation in the finance and education sectors. This experience has provided unique insights into the issues many businesses face during a digital migration.

His most recent senior leadership role in a global language training organization has led to a worldwide Salesforce implementation and fostered internal adoption of the new platform. Will specializes in strategic thought leadership, technology innovation, and senior IT management.

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Our Point of View

A New Chapter: Reintroducing Post-Graduates to the Educational Ecosystem addresses the post-graduate journey, why educational institutions should enhance how they view it within their institutional goals, and how it maximizes the value of the student experience.

Episode 10: Matching Students & Schools: How Data Helps Administrators Build Real Relationships

Even in the digital age, finding promising students is a challenge. Administrators need to leverage data to manage the overwhelming number of applications coming into even middle-sized schools—but when data is used as a replacement for personal, one-on-one connections, the pursuit of an “ideal student” can leave potentially successful applicants out in the cold. Admissions teams need to factor in both hard data such as test scores and transcripts as well as soft data such as extracurriculars, backgrounds, and passions to identify the full spectrum of students that might excel within their institution. Luckily, digital tools such as Salesforce can centralize student data and automate the process, allowing admissions teams to focus on the real priority: helping students succeed.

On this episode of Transformation @ Work, we challenge the idea that there’s an “ideal student” for a given institution and instead dig into how digitalized, easily accessible data can help administrators recognize high-potential candidates.

September 6, 2022

A Leading Education and Training Provider Converts Leads Into Students with Sales Cloud

A Language Learning Company Transforms Sales and Marketing

Case Studies

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