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Patient Channel Management
Payer Administration
Group Insurance
Provider Administration
Adept and early adopters of digital technology and Health Cloud for over a decade. Our resources will continue to partner with organizations in public, private and non-profit health to transform, modernize and develop strategic roadmaps that realize positive health outcomes and ROI from Salesforce native and ecosystem products.
For over a decade, Gerent has partnered with commercial, public sector and non-profit health organizations to bring end to end Salesforce functionality, across enterprises in Health & Life Sciences.
We prioritize people, process and technology to design elegant, simplistic solutions to complex business problems. Through big data, automation and business intelligence, we enable the automation of business processes and provide data insights from Einstein Analytics while complying with industry regulations for Electronic Health Records (EHR).
Wholistic patient journey care management systems
Regulation compliance and reporting
Data driven business process flows
Social determinants of health factors that inform health care strategy
In-home care enablement
“I’m responsible for ensuring that all of the data is safe. That means that my team is responsible for keeping both our internal employees’ data safe, the data that our company creates and consumes, data that our company has received and also external data that we request and process to keep in-house or to provide to a third party. Before working in data, I was in the Police force and I know the importance of keeping things safe, so I protect this data just like my neighbors. As the VP of Data Security, I need a way to automate our company’s data policies, so that we can keep our data secure through infrastructure, software and outside data that we interact with.”
“I’m responsible for gathering and analyzing all available health data to determine insights that can be leveraged to automate business processes. This helps us provide the very best digital health care to our patients. We need innovative, digital, smart, health tech that allows our patients to become empowered and to be informed about their health care journey. Our new app, the Game of Life, allows our patients to ‘play the game of life’ and be rewarded for taking steps to progress to levels of health. Product development is a part of our innovation office and we take pride in our products; our apps have shown a direct correlation to increased patients’ health. Health tech can be used in so many different ways and need the tools and data to be able to explore and make a positive impact.”
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“Market data drives our company’s strategy and mission, providing health care to our communities’ most vulnerable populations. As a health company, we have big data sets that drive our methodology. We partner with other health organizations, all levels of government, professional associations, universities and non-profits, to share big data sets to gather and track modifiable contributors to healthy outcomes.”
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“Our government agency is on the front lines to ensure that there is an end-to-end approach to vaccine distribution that prioritizes patient categories from the most vulnerable population to ‘healthy’ people by partnering with global health organizations, pharmaceutical manufacturing, distribution and patient community public health organizations.”
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Jim is a three-decade veteran of the healthcare industry and a fierce advocate for better patient experiences. He spent the first 23 years of his career working directly with patients as a registered nurse, then spent the following 8 providing more high-level support as a healthcare consultant. Today, Jim specializes in helping industry organizations design and implement cutting-edge digital solutions that enhance experiences for patients and providers alike.
Cheryl Gibson is a tenured healthcare professional and Salesforce solution leader who excels in translating business processes into high-value technical solutions. With nearly three decades of industry experience — 10 of which were dedicated to directing the strategy, design, and implementation of complex projects in the Salesforce ecosystem — Cheryl is well-equipped to help Gerent’s payer clients overcome hurdles and achieve their ideal future state.
Jill is a multifaceted leader with over 20 years of experience in the healthcare, advertising, and marketing industries. She specializes in providing strategic guidance during implementations, developing winning lead engagement strategies, and cultivating strong teams and partnerships. As a results-minded professional, Jill is committed to building exceptional user- and patient-focused experiences.
Marina Jackman is a healthcare industry expert with nearly a decade of experience in her field. Her time in the army, nonprofit sector, and consulting sphere has given her a firsthand perspective on the value that well-designed administrative frameworks can impart. Today, she leverages Salesforce to help providers facilitate better patient care and transform the healthcare experience.
Health Cloud Facilitates Seamless Care Coordination for High-Risk Patients explores why attempting to manage patient journeys manually or with the scant support of an antiquated digital system is an exercise in futility. However, with the assistance of an advanced digital framework like Salesforce's Health Cloud, matters become significantly easier to manage.
Patients and providers alike are living through a historic moment in the healthcare industry. COVID-19 and the resulting shifts in telemedicine (as well as the resulting issues with practitioner burnout) have significantly changed consumer expectations around 24/7 care and, in many cases, impacted patient trust in healthcare institutions. Providers and payers need better tools for providing personalized, on-demand healthcare experiences if they hope to overcome these seismic shifts.
In this episode of Transformation @ Work, we look at how digital tools such as Salesforce, as well as qualified technology partners such as Gerent, are helping healthcare providers transform their patient experience and adapt to a rapidly changing marketplace.
July 6, 2022
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Artificial Intelligence And Global Events
March 5, 2020
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