What is the Role?
Gerent is looking for a Principal Solution Engineer who will lead the Insurance Pre Sales team with a shared vision of bringing the power of cloud computing to enterprises who embrace an industry led and industry delivered mindset. The role reports directly to Gerent’s Practice Lead.
Our Solution Engineers act as enterprise business and solution architects, who actively participate in supporting sales, building customized demo’s, digging deep into requirements, and solution designing with the end goal of delivering value for customers.
Responsibilities:
● Provide pre-sales leadership to our most influential customers and prospects for Salesforce multi-cloud deals.
● Work closely with customers to understand and capture requirements. Responsible for leading the customer discovery sessions and delivering a compelling vision-to-value story. Leading the customer narrative in pre-sales is key.
● Create an author-user experience and customer-specific solution proposals in collaboration with Sales Directors. Solution designs should support the end state vision.
● Responsible for creating functional demonstrations or POCs using the Salesforce Clouds purchased while supporting the suggested experience flows and solution designs.
● Continuously learn new features and functionality released within the core products of the practice (Financial Services Cloud, Sales Cloud, Service Cloud, Mulesoft, Tableau, Experience Cloud, Data Cloud, AI, Einstein, Data Migration and Integrations)
● Leading and owning creation of both detailed estimates and ROMs with clear assumptions and guard rails. Being able to create a multi-phased estimate is key.
● Collaborate with Sales Director and Industry SMEs to develop the sales messaging and identify key deal-closing criteria
● Attend meetings with Sales Directors and act as a technical expert within the Sales team
● Work closely and collaboratively with customers through the entire pre-sales process.
● Respond to RFIs/RFPs in conjunction with the Sales Director and Industry SME
● Present proposals to customers alongside members of the Sales team
● Partner with Sales Director and Industry SME in delivering an overall successful sales motion
Qualifications:
● Previous experience working within as Solution Engineer, Solution Architect, Technical Architect in the Salesforce Ecosystem
● Experience in small, agile, and fast-moving Sales teams
● Technical proficiency with Salesforce - a MUST
● Technical proficiency with Multi-Cloud solutions
● Technical proficiency with Integrations and Data Migrations
● Strong Consulting Skills
● Good understanding of modern systems architecture including on-premise and cloud-based solutions
● Expert knowledge of the complete Sales lifecycle with extensive experience in responding to sales RFIs/RFPs and configuring software demos at very high levels of quality
● Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field, or equivalent experience
● Excellent verbal and written communication skills
● Excellent presentation and customer-facing skills
● Experience and desire to work within a fast-paced, iterative Sales and Development environment
Soft skills:
People leadership — Must have demonstrated leadership skills in developing and growing long term, high value client relationships
Teamwork — Ability to effectively team with peers in a large, matrixed organizations, including significant experience with off-shore teams and delivery
Client focus — Must apply a client-centric mindset and ensure that all projects keep clients’ stated needs and goals top of mind.
Accountability — Must be willing to take ownership of and responsibility for clients success
Communication and presentation skills — Must present complex information to both technical and non-technical audiences.
Innovation, creativity, and problem-solving — Should be willing to think outside the box when confronting project challenges, building out practice assets and defining methods to train delivery resources.
Strategy - Must be able to lay out a strategy or roadmap for clients onboarding or amidst a digital transformation anchored in Financial Services use cases
Leadership Qualities:
Must have a strong commitment to supporting any pre-sales motion
Be of outstanding character; a leader who influences others to become the best versions of themselves and demonstrates wisdom, integrity and resilience even in tough times
Be a keenly intelligent builder, dedicated doer, and empathetic leader who enjoys developing teams and creative strategies
What we can offer you:
Competitive salary
WFH
FTO
Paid major holidays
Healthcare, dental, vision coverage
401k
At Gerent, we recognize that our people are our strongest asset. Since our founding, we’ve sought to harness the power of people and technology to fuel meaningful, positive connections between businesses and consumers. Our thriving community of creative thinkers and makers sets us apart by continually finding new ways to turn innovative technology solutions into remarkable customer experiences.
The quality of their collective work speaks for itself — today, Gerent stands as a Salesforce Summit Partner and, after 900+ implementations, holds a 5-Star Customer Satisfaction Score. Our services span the gamut from strategy to consulting, implementation, digital experience, innovation, and managed services.
Our ultimate goal is to become a trusted advisor in the Salesforce ecosystem. To that end, we’ve gathered some of the best and brightest in tech to ensure that Gerent’s collective strategic knowledge, business acumen, industry knowledge, and deep technical expertise set us apart from our competitors.
We’ve built a solid foundation over the past 13 years. Now, we have a pivotal opportunity to expand exponentially over the next few years. We need talented professionals who can help us grow — and want to grow alongside us.
Why work with Gerent?
Relationships are our gold standard.
We put our people first because we know the way we treat our employees is the way they’ll treat our customers.
Learning never stops.
Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.
Working to live.
Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families.
Embracing our differences.
Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.
We see and seek the best in people.
We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.
Greater than the sum of our parts.
We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.
Constantly striving for excellence.
When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.
Doing the right thing.
We keep our moral compass close at hand. We strive to do the right thing in every situation, no matter how big or small.
We’re always looking for talented professionals who can help make our company — and team — stronger and more capable. Apply today!
Gerent is an equal opportunity employer that celebrates diversity and provides an inclusive work environment. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. We try our best to accommodate any candidate taking part in the selection process upon request.
