Integration Architect - Principal Consultant

Role Overview

What is the Role?

Integration Architect will join the implementation team at Gerent who shares our vision of bringing the power of cloud computing to enterprises. The Integration Architect is a key member of our Delivery organization in the US. In addition to being responsible for developing high performing integration solutions for the implementations, the Integration Architect will provide insight in advanced business analysis, conduct needs assessments, configure apps, as required, and also assist in key functions involving client and staff development, training and on-going client support. They work closely with various technical and non-technical team members, managing and running more complex, enterprise and strategic technical projects. The Integration Architect partners with the solution architect and business analysts or architects, to ensure proposed or built Integration solutions will drive the desired business outcomes.  The Integration Architect should have the skills to work with stakeholders to translate functional and non-functional requirements into integration interfaces and implementations. The Integration Architect will be responsible for developing solutions for fit and scalability, while ensuring that they conform to long-term strategic priorities.

They are a senior resource, taking ownership of understanding how Salesforce products can be leveraged to meet desired business outcomes. They have a deep curiosity and can explore the “why” behind how our customers work. They possess strong business analysis skills, take an empathetic approach to requirements gathering and facilitate customer workshops. 

The Integration Architect will have the opportunity to grow and has a range of influence on the products, methods and tools for the implementation.  Gerent pays for all the examination vouchers for any Salesforce certifications and ensures you have the time to prepare and pass the certification exams.


  • Evolve and shape the strategy, architecture, platform and standards for the Integration team

  • Specify and publish standards around APIs

  • Provide technology architectural assessments, strategies, and roadmaps for the integration domain

  • Lead & mentor integration team through complex, multi-phased delivery projects and provide hands-on delivery guidance

  • Conducts benchmarking and sizing exercises

  • Takes ownership of integration architecture to solve business problems and generate maximum value for stakeholders

  • Transform business requirements into scalable/manageable solution architecture and design specifications

  • Partner with other functions across IT & business to ensure collaboration, consistency and quality of solutions

  • Design reusable assets, components, standards, frameworks, and processes to support and facilitate API and integration projects

  • Ensure self and development team adheres to documented design and development patterns and standards

  • Provide mentoring on advanced development concepts and technical capabilities to developers

  • Provide continuous improvement and exploration of industry standards and technology advance

  • Lead development work streams, from design through testing and deployment, often working with junior members of the team both offshore and onshore

  • With project leadership, assist in the estimation of work effort, determination of required resources, and set a realistic schedule for development.

  • Maintain effective client relations and rapport - delivering timely and relevant information with the ability to quickly identify and report project risks.

  • Post-delivery - assists client teams in supporting the live application and perform handoff and knowledge transfer activities, positioning our clients for long term success.

  • Implement security solutions that adhere to license restrictions and apply appropriate configuration options that meet customers requirements

  • Contribute to deployment and maintenance of deployment tracker

  • Identify testing strategies leveraging manual and automated testing approaches

  • Demonstrate solution functionality to business stakeholders as needed

  • Lead knowledge sharing sessions with the client and provide the user documentation required for supporting the system in the future

  • Provide technical and functional expertise to project teams

  • Lead or contribute to internal COE efforts

  • Keep abreast of platform advancements in declarative options with Salesforce releases

  • Identify opportunities to leverage the Salesforce platform and various integration tools. 

  • Support end-to-end cross-discipline leadership throughout the software development lifecycle.

  • Accountable for on-time, high quality software project deliveries, including Analysis, Design, Development and Quality Assurance. 

  • Exercise solid project leadership skills combined with strong technical acumen and in-depth analytic skills. 

  • Identify project risk with scope creep and offer solutions to customers centered on impact to the business process. 

  • Assist with the planning, tracking, documentation and status updates for the project. 

  • Adopt a standardized implementation lifecycle methodology for all projects. 

  • Superb writing, communication and presentation skills 

  • Ability to work well with customers, internal technology and product teams to articulate issues and communicate effectively 

  • Ability to work independently, prioritize, and solve problems proactively 

  • Experience working in small collaborative teams 

  • Experience with technical issues and ability to work constructively with engineering teams 

  • Experience leading, managing and coordinating teams & efforts 

  • Mentor and Manage the junior integration architects

  • Contribute either directly or indirectly to the curriculum for the development of the integration resources

  • Establish and foster the relationships with the Salesforce/Mulesoft Sales and Alliance teams

  • Design/Develop and Maintain the Mulesoft certification/Recertification process for the Gerent integration community.


  • 10+ years of  experience in the enterprise application domain

  • 5+ years MuleSoft experience in transforming complex strategic business requirements into workable technology solutions

  • Experience with enterprise integration patterns

  • Experience with data modeling a plus

  • Deep knowledge of with microservices architecture and API strategy development

  • Excellent written and verbal communication skills

  • Must have performed in an architect role on multiple complex deployments involving MuleSoft

  • Experience securing and managing APIs via MuleSoft API Manager

  • Experience with the entire API development lifecycle from design & build to governance & management

  • Must have experience with common relational database technologies such as Oracle and Microsoft SQL Server

  • Must have experience integrating with Saas solutions like, Oracle Cloud ERP and Workday

  • Experience with common web connectivity and integration standards/protocols such as XML, SOAP, REST, JSON and JDBC

  • Experience with DevOps and CI/CD concepts, and build pipelines using Jenkins and Maven

  • Mule certification is a required

  • 5+ years of external consulting experience, including 3+ years of CRM consulting; and hands-on experience with one or more CRM software products such as Salesforce, Siebel, Oracle, Clarify, Vantive, PeopleSoft, NetSuite, etc. 

  • Experience implementing Small, Medium and Enterprise scale Salesforce solutions 

  • Experience delivering waterfall, agile and hybrid projects 

  • Experience with data modeling

  • Experience with communicating with large customer groups (5-30)

  • Demonstrated leadership skills, with direct responsibility for managing project deliverables. 

  • Demonstrated history of delivering high-quality results on schedule and within budget 

  • Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written 

  • Ability to weigh business and technical requirements to produce solutions and estimates 

  • Ability to mentoring team of junior team members and effectively supporting client escalations 

  • Manage and communicate with remote developers during non-traditional business hours 

  • Ability to work effectively in a fast-paced, high-energy, team-oriented environment 

  • Ability to multi-task and perform effectively under pressure 

  • Ability to communicate effectively at all levels 

  • Multiple Certifications 

Soft skills:

  • People leadership — Must have demonstrated leadership skills in developing and growing long term, high value client relationships

  • Teamwork — Ability to effectively team with peers in a large, matrixed organizations, including significant experience with off-shore teams and delivery

  • Client focus — Must apply a client-centric mindset and ensure that all projects keep clients’ stated needs and goals top of mind.  

  • Accountability — Must be willing to take ownership of and responsibility for clients success

  • Communication and presentation skills — Must present complex information to both technical and non-technical audiences. 

  • Innovation, creativity, and problem-solving —  Should be willing to think outside the box when confronting project challenges, building out practice assets and defining methods to train delivery resources. 

  • Strategy - Must be able to lay out a strategy or roadmap for clients onboarding or amidst a digital transformation anchored in Financial Services use cases

Leadership Qualities:

  • Must have a strong commitment to living in service to others

  • Be of outstanding character; a leader who influences others to become the best versions of themselves and demonstrates wisdom, integrity and resilience even in tough times 

  • Be a keenly intelligent builder, dedicated doer, and empathetic leader who enjoys developing teams and creative strategies

What we can offer you:

  • Competitive salary

  • WFH

  • FTO

  • Paid major holidays

  • Healthcare, dental, vision coverage

  • 401k 

Don’t wait; start growing your career with Gerent today!

At Gerent, we recognize that our people are our strongest asset. Since our founding, we’ve sought to harness the power of people and technology to fuel meaningful, positive connections between businesses and consumers. Our thriving community of creative thinkers and makers sets us apart by continually finding new ways to turn innovative technology solutions into remarkable customer experiences.  

The quality of their collective work speaks for itself — today, Gerent stands as a Salesforce Summit Partner and, after 900+ implementations, holds a 5-Star Customer Satisfaction Score. Our services span the gamut from strategy to consulting, implementation, digital experience, innovation, and managed services. 

Our ultimate goal is to become a trusted advisor in the Salesforce ecosystem. To that end, we’ve gathered some of the best and brightest in tech to ensure that Gerent’s collective strategic knowledge, business acumen, industry knowledge, and deep technical expertise set us apart from our competitors. 

We’ve built a solid foundation over the past 13 years. Now, we have a pivotal opportunity to expand exponentially over the next few years. We need talented professionals who can help us grow — and want to grow alongside us. 

Why work with Gerent?

  • Relationships are our gold standard.

We put our people first because we know the way we treat our employees is the way they’ll treat our customers.

  • Learning never stops.

Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.

  • Working to live.

Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families. 

  • Embracing our differences. 

Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.

  • We see and seek the best in people.

We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.

  • Greater than the sum of our parts.

We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.

  • Constantly striving for excellence.

When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.

  • Doing the right thing.

We keep our moral compass close at hand. We strive to do the right thing in every situation, no matter how big or small. 

We’re always looking for talented professionals who can help make our company — and team — stronger and more capable. Apply today! 

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